Shipping Policy

At My Office Seating, we aim to make delivery as straightforward and reliable as possible.

Free UK Delivery

We offer free standard delivery on all orders within mainland UK.

Delivery Times

As our products are supplied directly from trusted manufacturing and distribution partners, delivery times are typically:

• 5–7 working days from order confirmation

Please note that some products, made-to-order items, or larger commercial orders may occasionally require slightly longer lead times. If this applies to your order, we will contact you as soon as possible.

Order Processing

Orders are usually processed within 1 working day of payment confirmation.

Orders placed on weekends or bank holidays will be processed on the next working day.

Delivery Information

• Deliveries are made Monday to Friday during normal business hours
• Larger items may require a signature upon delivery
• Please ensure access arrangements are suitable for delivery of office furniture products
• We recommend inspecting items upon arrival and reporting any issues promptly

Tracking & Updates

Where available, tracking information will be provided once your order has been dispatched.

Delivery Areas

We currently deliver to mainland UK addresses.

Additional charges or extended delivery times may apply to:

• Scottish Highlands
• Northern Ireland
• Offshore islands
• Remote postcodes

If applicable, we will contact you before dispatch.

Damaged or Missing Items

If your order arrives damaged, incomplete, or does not arrive within the expected timeframe, please contact us as soon as possible so we can resolve the issue quickly.

Contact Us

For any delivery or shipping enquiries, please contact us via the contact details provided on our website.